InHouseCFO's Small Business Blog

No Small Business in Canada Should Treat Customers Like Rogers Does.

Posted by Donald Cameron on Fri, Sep 12, 2014

A Good Example of What Happens When Your Business is Part of an Oligopoly.

Here's the text of an interaction I had today with the "Live Chat" service of Rogers. It's as a result of their self service sites for consumer and small business in Canada being down all day.

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Tags: Business Processes